Bengaluru, 21st April 2025: The PINCODE app, a hyperlocal e-commerce application powered by PhonePe, has launched its 24-hour online medicine delivery service in Bangalore, Mumbai, and Pune, ensuring round-the-clock availability of medicines(OTC and prescription). Customers can now place orders for medicines at any time and receive delivery within 10 minutes from their nearest medical shop.
The PINCODE app is revolutionizing the online pharmacy sector through exclusive partnerships with local medical shops, rather than utilizing dark stores. This approach not only facilitates expedited deliveries but also provides support to neighbourhood medical shops, enabling their business growth in an increasingly digital marketplace.
For customers without prescriptions, the PINCODE app enables them to first add medicines to their cart and place the order by selecting the ‘no prescription’ option. Once the order is placed, a qualified doctor contacts the customer within minutes for a free teleconsultation. Based on the assessment, a digital prescription is issued in line with telemedicine guidelines—ensuring a compliant and seamless medication procurement experience.
Vivek Lohcheb, CEO of PINCODE, remarked on the expansion- “At PINCODE, our mission is to enhance healthcare accessibility and convenience while simultaneously empowering local medical shops. Our 10-minute delivery service ensures customers receive medicines without unnecessary delays. Through our continuous availability and free doctor on call, we are improving access to fundamental healthcare services while reinforcing the position of neighborhood medical shops in the digital economy. This approach stimulates local economic growth and ensures trusted medical shops remain integral to their communities.”
In contrast to conventional e-pharmacies, the PINCODE app implements a hyperlocal strategy wherein medications are sourced directly from nearby medical shops. This methodology ensures more rapid deliveries while maintaining local businesses at the forefront of digital access. The PINCODE app remains the sole provider offering continuous service availability alongside complimentary medical consultations and hyperlocal pharmacy partnerships.
This service addresses practical healthcare needs for those with time constraints and mobility issues. It helps meet urgent medication requirements—be it over-the-counter, emergency, or chronic care medicines—while supporting local pharmacy businesses. Prices on the Pincode app are competitive, as we pass on the discount benefits offered by local pharmacies directly to customers, with no delivery charges.