Mumbai, Nov 17: STAAH, a leading global hospi-tech solutions firm, has partnered with Kondody Hotels & Resorts, Kerala’s premium chain of eco-luxury properties, to digitally elevate its operational excellence through STAAH’s advanced Max Channel Manager solution. The partnership has enabled the seven-property group to streamline operations across multiple locations, reduce manual workload, and enhance the guest experience significantly.
Founded in 1973, Kondody Hotels & Resorts operates resorts across Thekkady, Munnar, Idukki, Wayanad, and Mamalakandam, preserving the ecology and offering guests serene, natural surroundings that embody rustic luxury.
Before implementing STAAH, the group faced slow updates and delays in syncing bookings across multiple online channels.
“For a hospitality group committed to seamless service, these delays were a major challenge. Partnering with STAAH allowed us to balance technology and business, unlocking our true potential. The live updates and instant synchronisation provided by the Channel Manager reflect bookings and availability in real-time across all OTAs. Its intuitive interface has simplified multi-property management and made staff training effortless,” said Mr. Rejeesh Gopinath, Director of Sales, Kondody Hotels & Resorts.
With STAAH, the group now benefits from centralised inventory management, where rate and availability updates in one place automatically reflect across all channels. Real-time synchronisation has minimised errors, eliminated double bookings, and freed staff to focus on curating exceptional guest experiences.
“With a diverse portfolio like Kondody Group’s, scalability is often a challenge for hoteliers. Our solutions are designed to simplify operations and enable effortless growth, removing complexity while enhancing efficiency,” said Shoaib Ali, National Sales Head, STAAH India.
Through this collaboration, STAAH has positioned Kondody Hotels & Resorts to operate efficiently at scale, ensuring consistency, accuracy, and superior service across all its properties.
